Patients consistently describe feeling unhurried and truly heard during appointments, with wait times often under five minutes. Dr. Jacob Ossoff brings a gentle yet thorough approach to ear, nose, and throat care, taking time to explain conditions and answer every question without pushing unnecessary procedures. His friendly staff, including attentive audiologists who guide patients through hearing aid options, creates a welcoming experience from check-in to checkout. Families throughout Scottsdale trust this practice for compassionate, patient-centered ENT care that puts seniors at ease.