Smiles and compassion greet residents daily at this skilled nursing facility, where a genuinely caring staff takes time to listen and respond to family concerns. Heritage Care Network has earned the trust of those navigating difficult care decisions, with reviewers consistently praising the warmth of nurses and CNAs. The rehabilitation program has helped patients regain independence—one grateful former resident now volunteers multiple times weekly. While the Sugar Land facility shows its age, families find that proactive involvement and a dedicated, engaged administrative team lead to positive outcomes.